Water Main Break Affects 45 Suffield Streets

An early-morning water main break in the northeast portion of Suffield has caused the Connecticut Water Company to issue a boil water advisory to residents of 45 streets in that area.

The break on Thompsonville Road, also known as Route 190 near Route 159, resulted in low or no water pressure for those customers, necessitating a message from the water company advising customers to boil water before using it.

A PDF listing the affected streets is attached to this story.

A recorded phone message from the company said:

This is an important message from Connecticut Water for customers in Suffield affected by an early morning water main break.

Early this morning a water main break on Route 190 near Route 159 resulted in low or no water pressure for many customers in Suffield. As a precaution, because we cannot be sure that bacteria did not enter the water system during the period of low water pressure, we are advising customers receiving this call to take the following precautions:

• Boil tap water for at least one minute before drinking, using in food preparation, and brushing teeth, or use bottled water as alternative.
• Do not use ice cubes or beverages that were made using the water before we confirm the water is safe to drink.

Your water is safe to use for all other purposes.

We are working to restore your water service. Once water pressure is restored we will collect water samples and have them tested in state approved laboratories to confirm that bacteria did not get into the water system. We will notify you via recorded phone message when the lab confirms there are no bacteria in the tap water and you can then resume consuming your water without the extra precautions. We expect to get the first lab results within a day or two.

Updated information will be posted to our Web site, Facebook and Twitter.

Connecticut Water regrets any inconvenience this may cause.

Please call Connecticut Water at 1-800-286-5700 if you have any questions.